In today’s world, what are your potential customers going to see first: your web site or your profile on one of the many online customer review and star rating portals? If you haven’t asked yourself that question yet, you are far behind your competition. Online reviews influence decisions about who we do business with, and where we spend our money. Learn the process of managing your customer reviews, analyze best practices and discover ways to maximize your online ratings. Star ratings follow you everywhere online. Bottom line…stars matter!